Advice and Information
Our telephone information specialists are Citizens Advice trained with a minimum of 3 years’ experience.  

They're here to give you help and advice when you need it the most.
Stress and anxiety can often be caused by a lack of practical information or understanding of a problem. Care experience people may find themselves in situations with nowhere to turn for help. Our information specialists are on hand to help them take back control.

The information specialists have access to the Citizens Advice database as well as other legal resources, and can assist with issues such as;

  • Debt – credit, debt, banks, loans, consolidation, full debt counselling
  • Consumer Issues – consumer rights, refunds, warranties
  • Employment Law – rights or employees, bullying and harassment, disability, dismissal etc.
  • Consumer Rights – goods and services, consumer problems, car purchases, insurance, credit
  • Benefits – housing benefit, incapacity benefit, tax credits, maternity/paternity pay
  • Housing – buying & selling, mortgages, renting, tenancies, evictions, bailiffs, nursing home
For more information on any of the services offered as part of the the Ask Jan Membership, please get in touch with us by calling 0330 094 5645 or by emailing contactus@reesfoundation.org