Ask Jan members have access to a live chat through the online portal to discuss any issues they may have. This service is available 24 hours a day, 7 days a week, 365 days a year.
Members can also message the WhatsApp number to speak to an Ask Jan specialist by texting ‘hi’.
They will then receive an instant reply, meaning they can be supported wherever.
For more information on any of the services offered as part of the Ask Jan Membership, please get in touch with us by calling 0330 094 5645 or by emailing firstname.lastname@example.org