24 hour Live Chat and WhatsApp

Ask Jan members have access to a live chat through the online portal to discuss any issues they may have. This service is available 24 hours a day, 7 days a week, 365 days a year.

Members can also message the WhatsApp number to speak to an Ask Jan specialist by texting ‘hi’. 
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They will then receive an instant reply, meaning they can be supported wherever. 

Purchase Membership >

For more information on any of the services offered as part of the Ask Jan Membership, please get in touch with us by calling 0330 094 5645 or by emailing [email protected]